Frequently Asked Questions

Start simple. A strong beginner routine is: cleanse, prep, hydrate, moisturize, and protect.

Cleanse with Pure Hydration Facial Cleanser or Purifying Glycolic Facial Cleanser, depending on your skin needs.

Prep with Detox Facial Pads - Original or Gentle.

Hydrate and nourish with Hydro-Screen Serum or Hydro-Gel Serum.

Moisturize with Soft Focus Hydrating Day Cream, Hydro-Screen Soufflé, Pure Hydration Night Cream, or Skin Barrier Protection Cream.

Protect during the day with Simply Hydration SPF40 or Protect & Hydrate SPF44 Tinted.

If you want the easiest entry point, start with the Best Sellers Introductory Duo or another curated kit.

Use your top skin goal as the guide:

For dryness or dehydration: Hydro-Screen Serum, Hydro-Screen Soufflé, 3HA Hydrating Facial Mist, Pure Hydration Night Cream, Skin Barrier Protection Cream, or Restore & Firm Face Oil with CoQ10.

For dullness or uneven tone: Detox Facial Pads, Radiance Brightening Booster with 10% Vitamin C, Niacinamide Biopeptide Serum, Even, Correct & Renew Retexturizing Pads, or Overnight Illuminating Masque with Vitamin C.

For texture, pores, or buildup: Detox Facial Pads, Hydro-Gel Serum, Purifying Glycolic Facial Cleanser, Glycolic Microdermabrasion Skin Perfecting Polish, or Micro-Spa Radiance Resurfacing Peel.

For firmness, lines, or crepiness: Hydro-Screen Serum, Pro Peptide Collagen Serum, Niacinamide Biopeptide Serum, Night Therapy Serum, Restore & Firm Face Oil with CoQ10, Deco-Lift Neck & Décolleté Complex, and targeted eye products.

For tired-looking eyes: Instant Peptide Lift Undereye Patch, Age Defying Eye Renewal Serum, Peri-Orbital Eye Complex, or Under Eye Anti-Aging Smoother.

A simple order is: cleanser, toner/mist/pads, treatment serum, eye product, moisturizer or face oil, and SPF during the day.

Lighter products usually go first. Richer creams and oils usually go later. SPF should be the final skincare step in the morning.

Your morning routine should focus on cleansing, hydration, glow, and protection. Your evening routine can focus more on renewal, nourishment, and barrier support.

For example, in the morning you might use cleanser, Detox Pads or toner, Hydro-Screen Serum or Niacinamide Biopeptide Serum, moisturizer, and SPF. At night, you might use cleanser, a treatment serum, Pure Hydration Night Cream, Skin Barrier Protection Cream, or Restore & Firm Face Oil.

Start with a few essentials and build slowly. Introduce one new product at a time, especially if it contains exfoliating acids, vitamin C, retinol-style ingredients, or other active ingredients.

This helps you understand what your skin loves and helps avoid unnecessary irritation.

Detox Facial Pads are Dr. Nassif’s signature exfoliate + tone + prep step. They are designed to sweep away residual impurities and buildup, refine the look of pores, and prepare skin for the serums, creams, and treatments that follow.

They help skin look smoother, brighter, cleaner, and more refreshed - without over-stripping or disrupting the skin barrier when used as directed.

Detox Facial Pads help:

Remove residual impurities and daily buildup after cleansing.

Gently exfoliate and tone the skin.

Refine the look of pores.

Improve the look of texture, dullness, and uneven tone.

Leave skin feeling clean, smooth, refreshed, and revitalized.

Prep skin so serums and moisturizers apply more smoothly and absorb more effectively.

They are a simple way to make exfoliation consistent, balanced, and easy to use.

They are designed to deliver balanced exfoliation without the harshness. The goal is not to strip the skin. The goal is to refresh, smooth, tone, and prep it.

As with any exfoliating product, tolerance varies. If you are new to exfoliating acids or have sensitive skin, start slowly and build up as your skin adjusts.

Original Detox Facial Pads are ideal if you want Dr. Nassif’s classic exfoliate + tone + prep step and your skin is comfortable with exfoliation.

Gentle Detox Facial Pads are ideal for sensitive skin, reactive skin, or anyone new to exfoliation who wants a softer approach while still helping skin feel clean, smooth, and refreshed.

A simple way to choose: Original = more active skin prep. Gentle = softer daily-skin comfort.

Start slowly and adjust based on your skin. If you are new to Detox Pads, begin a few times per week. If your skin tolerates them well, increase use as directed.

For sensitive skin, start with the Gentle Formula and avoid layering multiple exfoliating products in the same routine.

Use Detox Facial Pads after cleansing and before serums, moisturizers, face oils, or treatments.

They help remove leftover residue, lightly exfoliate, tone, and prep the skin so the rest of your routine can apply smoothly.

Yes. This is one of the brand’s most iconic pairings.

Detox Pads prep. Hydro-Screen hydrates. Together, they help skin look smoother, fresher, more nourished, and more radiant.

Yes. Use Detox Facial Pads first to exfoliate, tone, and prep. Then apply Niacinamide Biopeptide Serum to support the look of firmer, smoother, brighter skin.

This pairing is especially helpful when the goal is more refined-looking pores, improved tone, smoother texture, and a stronger-looking skin barrier.

Yes, but introduce active products slowly and avoid overwhelming the skin. Do not start Detox Pads, vitamin C, retinol-style ingredients, glycolic cleanser, polishing treatments, and peels all at once.

If your skin feels tight, dry, or irritated, reduce frequency and focus on hydration and barrier support.

Detox Facial Pads On the Go are individually wrapped pads designed for travel, gym bags, events, or anytime you want the convenience of Dr. Nassif’s skin-prep step in a portable format.

They are especially useful when you want skin to feel clean, smooth, and refreshed away from home.

Cleansing removes oil, makeup, sunscreen, and daily buildup so your treatment products can work as intended. The right cleanser should leave skin feeling clean and refreshed, not stripped.

Pure Hydration Facial Cleanser is a gentle daily cleanser for skin that wants a refreshed, softened feel.

Purifying Glycolic Facial Cleanser is better for skin that wants a brighter, smoother cleanse with exfoliating benefits.

If your skin is dry, sensitive, or new to active ingredients, begin with Pure Hydration Facial Cleanser. If your skin is dull, oily, congested, or texture-prone, Purifying Glycolic Facial Cleanser may be a stronger fit.

Dawn to Dusk AM+PM is a dual-purpose cleanser and exfoliating prep product designed to help cleanse, smooth, and prepare skin for the rest of the routine.

Use it as directed and avoid pairing it with too many exfoliating steps at once if your skin is sensitive.

Pure Hydration Replenishing Toner is a balancing, hydrating, calming prep step. It is a good choice when you want skin to feel refreshed and comfortable before serums and moisturizers.

3HA Hydrating Facial Mist is a quenching, refreshing mist that can be used after cleansing, before serum, or throughout the day when skin needs a hydration refresh.

It is also a helpful step when you want a softer, more cushiony feel before applying Hydro-Screen Serum, Hydro-Screen Soufflé, or moisturizer.

Hydration refers to water content in the skin. Moisture refers to ingredients that help soften, comfort, and support the skin barrier.

Many routines need both: a hydrating serum or mist, plus a moisturizer, cream, or face oil to help keep skin comfortable.

Hydro-Screen Serum is one of NassifMD® Skincare’s most iconic products. It is designed to hydrate, nourish, and support firmer, smoother, more radiant-looking skin.

It is a strong choice when skin looks dry, dull, tired, or less supple.

Hydro-Screen Serum is best for hydration, nourishment, comfort, and a more supple-looking glow.

Hydro-Gel Serum is best for lightweight hydration with a clearer, more refined, mattified-looking finish.

A simple way to think about it: Hydro-Screen = hydrate, nourish, firm. Hydro-Gel = hydrate, refine, mattify.

Hydro-Screen Soufflé is a hydrating, plumping, brightening cream-style formula. It is ideal when your skin wants the benefits of the Hydro-Screen family in a softer, cushiony texture.

Skin Barrier Protection Cream is for skin that feels dry, stressed, tight, reactive, or in need of extra comfort.

It is a smart option when you are using active products or when your routine needs a barrier-supporting reset.

Soft Focus Hydrating Day Cream is designed for daytime hydration with a smoother, softly blurred, more polished-looking finish.

Pure Hydration Night Cream is richer and better suited for evening, when skin needs replenishing hydration and overnight comfort.

Restore & Firm Face Oil with CoQ10 is a nourishing face oil designed to restore, firm, and nourish the look of skin. It is ideal when skin feels dry, depleted, or in need of a richer finishing step.

Use it alone, mixed with moisturizer, or layered after serum and cream as the final non-SPF step in your evening routine.

Face oil usually goes after serum and moisturizer, especially at night. If using in the morning, apply a small amount and let it absorb before SPF.

If your skin is oily or breakout-prone, start with a very small amount and adjust based on how your skin responds.

For dullness, build a routine around exfoliation, hydration, and brightening support.

Good options include Detox Facial Pads, Radiance Brightening Booster with 10% Vitamin C, Niacinamide Biopeptide Serum, Overnight Illuminating Masque with Vitamin C, Hydro-Screen Serum, and Instant Peptide Lift Face Sheet Mask for a quick refresh.

For uneven tone, consider Radiance Brightening Booster with 10% Vitamin C, Niacinamide Biopeptide Serum, Even, Correct & Renew Retexturizing Pads, Detox Facial Pads, and Overnight Illuminating Masque with Vitamin C.

Daily SPF is important because visible discoloration can look more pronounced with sun exposure.

Niacinamide Biopeptide Serum is a multi-benefit treatment serum designed to help skin look firmer, smoother, brighter, and more even.

It is a strong choice if your goals include refined-looking pores, improved tone, smoother texture, barrier support, and a more resilient-looking complexion.

Apply it after cleansing, Detox Pads, toner, or mist, and before moisturizer, face oil, or SPF.

It can also be layered under Hydro-Screen Serum when you want a more complete routine focused on tone, hydration, firmness, and glow.

Niacinamide Biopeptide Serum is best for a multi-benefit approach to tone, texture, firmness, pores, and barrier support.

Radiance Brightening Booster with 10% Vitamin C is best when your main goal is brightness, glow, and antioxidant support.

They can complement each other, but introduce them gradually instead of starting both at the same time.

For rough texture, consider Detox Facial Pads, Purifying Glycolic Facial Cleanser, Glycolic Microdermabrasion Skin Perfecting Polish, Micro-Spa Radiance Resurfacing Peel, Even, Correct & Renew Retexturizing Pads, Hydro-Gel Serum, and Niacinamide Biopeptide Serum.

Start slowly and avoid using multiple exfoliating products on the same day unless your skin is already comfortable with them.

Detox Facial Pads are the everyday or regular exfoliate + tone + prep step.

Even, Correct & Renew Retexturizing Pads are more targeted for uneven tone, texture, dullness, and visible discoloration.

Micro-Spa Radiance Resurfacing Peel is a more intensive treatment for periodic resurfacing and glow.

Do not introduce all three at once. Rotate based on your skin’s needs.

Glycolic Microdermabrasion Skin Perfecting Polish is a clarifying, refining, brightening polish designed to help smooth the look of skin texture.

Use as directed and avoid over-combining it with other exfoliating steps if your skin is sensitive.

Overnight Illuminating Masque with Vitamin C is designed to brighten, even, and rejuvenate the look of skin while you sleep.

It is a good choice when skin looks dull, tired, or uneven and you want a more radiant-looking complexion.

Firming, Lines + Targeted Aging

This section positions the anti-aging products without making drug or procedure-level claims.

For visible signs of aging, look for formulas that support hydration, firmness, texture, and skin resilience.

Good options include Hydro-Screen Serum, Pro Peptide Collagen Serum, Niacinamide Biopeptide Serum, Night Therapy Serum, Restore & Firm Face Oil with CoQ10, Pure Hydration Night Cream, Soft Focus Hydrating Day Cream, Deco-Lift Neck & Décolleté Complex, Crepe Inhibitor Triple Action Body Butter, and targeted eye products.

Pro Peptide Collagen Serum is designed to help skin look plumper, stronger, firmer, and more restored. It is a good choice if your skin looks less resilient, less smooth, or less firm.

Night Therapy Serum is a nighttime treatment designed to help skin look renewed, brighter, hydrated, and firmer by morning.

Use it in the evening as part of a routine focused on visible renewal and skin recovery.

For the face, consider Hydro-Screen Serum, Niacinamide Biopeptide Serum, Pro Peptide Collagen Serum, Night Therapy Serum, Restore & Firm Face Oil, and richer moisturizers.

For the neck and décolleté, use Deco-Lift Neck & Décolleté Complex. For body areas, consider Crepe Inhibitor Triple Action Body Butter.

The neck and décolleté can show visible signs of aging, crepiness, texture, and loss of firmness. This skin is delicate and often exposed to the same environmental stressors as the face.

Deco-Lift Neck & Décolleté Firming & Lifting Complex is designed specifically for that area.

The eye area is delicate and can show visible signs of aging, fatigue, puffiness, dryness, and creasing earlier than other areas.

A targeted eye product can help address concerns that a general face cream may not fully support.

Instant Peptide Lift Undereye Patch is a quick under-eye refresh for smoother, more radiant-looking eyes.

Use it when the under-eye area looks tired, dry, dull, or in need of a fast boost before makeup, events, photos, travel, or a long day.

Eye patches are a quick, targeted treatment for a temporary refresh.

Eye serums and creams are daily routine products designed for ongoing care of the eye area.

For best results, use the eye patches as a boost and continue using your daily eye product consistently.

Age Defying Eye Renewal Serum is a treatment-style eye serum for refreshing, renewing, and restoring the look of the eye area.

Peri-Orbital Eye Complex focuses on tightening, firming, and revitalizing the look of the full eye area.

Under Eye Anti-Aging Smoother helps the under-eye area look smoother, hydrated, brighter, and more primed.

Yes. Use the patch as directed, then gently pat in any remaining essence. Follow with your usual eye product if needed, then apply makeup once the skin feels ready.

Instant Peptide Lift Face Sheet Mask is a 10-minute skin reset for smoother, more radiant-looking skin.

It is ideal before events, photos, makeup, travel, or anytime skin looks tired and needs a fast boost.

Use masks as directed. Many customers use a face mask as a weekly reset or before a special event.

If your skin is sensitive, introduce masks slowly and avoid using multiple intensive treatments in the same routine.

Yes. They can be used together as a quick pre-event refresh for the face and eye area. Follow the directions for each product and avoid layering with strong exfoliating treatments if your skin is sensitive.

Yes. Daily SPF is one of the most important steps in any skincare routine.

Use SPF during the day as the final step in your morning routine, especially when using exfoliating acids, vitamin C, brightening products, or resurfacing treatments.

Simply Hydration SPF40 is best if you want daily hydration and sun protection without tint.

Protect & Hydrate SPF44 Tinted is best if you want hydration, sun protection, and a sheer tinted finish.

SPF should be the final skincare step in the morning. Apply it after serum, moisturizer, or face oil has absorbed.

Yes. NassifMD® offers lip care including Lip Sugar Scrubs and Hydro-Screen Lip Plumper.

Use a lip scrub when lips feel dry or flaky, then follow with a hydrating or plumping lip product for a smoother-looking finish.

Hydro-Screen Lip Plumper is designed to volumize, smooth, and add shine to the look of lips. It is a great finishing step when lips need hydration and a fuller-looking appearance.

Yes. Purifying Scalp Detox Exfoliant is designed to deep clean, treat, and soothe the scalp while helping remove buildup.

It is a good option for customers who want to extend their skincare approach beyond the face.

Yes. NassifMD® offers body care including Crepe Inhibitor Triple Action Body Butter, designed to moisturize, firm, and smooth the look of skin on the body.

Use tools gently on clean skin with a serum, moisturizer, or face oil to help the tool glide comfortably. Do not drag or pull the skin.

Avoid tool use over active irritation, broken skin, recent procedures, or areas your provider has told you not to massage.

Many customers with sensitive skin use NassifMD® products, but every person’s skin is different.

If you have sensitive skin, start slowly, patch test first, and avoid introducing multiple active products at once. Choose gentler formulas first and build from there.

Yes. Patch testing is a smart step, especially if you have sensitive skin, allergies, or a history of reactions.

Apply a small amount of product to a discreet area and monitor your skin before applying more broadly.

Stop using the product and simplify your routine. Focus on gentle cleansing, hydration, and barrier support.

If irritation continues, contact your physician or dermatologist.

That depends on the treatment. After lasers, peels, injectables, surgery, microneedling, or other professional treatments, follow your provider’s instructions first.

Do not use exfoliating acids, resurfacing products, retinol-style products, or strong actives on compromised or healing skin unless cleared by your provider.

Because pregnancy and nursing can change skin sensitivity, we recommend reviewing your skincare routine with your physician or OB-GYN.

As a general precaution, many physicians recommend being careful with ingredients such as retinoids, salicylic acid, hydroquinone, and certain stronger actives during pregnancy. Product suitability can depend on the ingredient, concentration, frequency of use, and your personal health history.

If pregnant or nursing, patch test first, introduce products slowly, and consult your doctor before using active treatment products.

Some NassifMD® products contain fragrance to improve the scent, texture, or overall sensorial experience.

If you are fragrance-sensitive, review the full ingredient list on each product page before use and patch test first.

Yes. NassifMD® Skincare is cruelty-free and Leaping Bunny certified.

Yes. NassifMD® Skincare products are vegan and gluten-free.

Yes. NassifMD® Skincare products are formulated without parabens and mineral oil.

Yes, but not all at once when you are starting. If you are using exfoliating pads, glycolic cleanser, vitamin C, retinol-style ingredients, peels, or resurfacing treatments, introduce them slowly.

When in doubt, keep your routine simple: cleanse, prep, hydrate, moisturize, and protect.

Some benefits, like hydration, softness, and glow, may be visible quickly. Improvements in tone, texture, firmness, and the look of fine lines typically require consistent use over time.

For best results, use products as directed and give your routine time to work.

Yes, but choose products based on your skin’s tolerance. For acne-prone or congested-looking skin, consider Hydro-Gel Serum, Detox Facial Pads, Niacinamide Biopeptide Serum, Purifying Glycolic Facial Cleanser, and Even, Correct & Renew Retexturizing Pads.

For active acne, persistent breakouts, or acne scarring, consult a dermatologist for a personalized treatment plan.

For the look of pores, focus on balanced exfoliation, skin prep, hydration, and barrier support. Detox Facial Pads, Hydro-Gel Serum, Niacinamide Biopeptide Serum, Purifying Glycolic Facial Cleanser, and Skin Barrier Protection Cream are strong options.

Yes. Many products work beautifully before makeup. Detox Pads help prep and smooth, Hydro-Screen Serum and Hydro-Screen Soufflé help hydrate, Soft Focus Hydrating Day Cream creates a polished look, Under Eye Anti-Aging Smoother helps prime the under-eye area, and Instant Peptide Lift Face Sheet Mask or Undereye Patch can be used before special-event makeup.

Yes. Eligible returns are accepted within 30 days of purchase. Please review the Shipping & Returns page for complete details and instructions.

Please refer to the current Shipping & Returns page for the most up-to-date shipping rates, thresholds, and service options.

Shipping promotions may change, so the live policy page should always be the source of truth.

At this time, NassifMD® Skincare does not offer international shipping from the website.

Due to increased carrier rates, duties, taxes, tariffs, and cross-border fees, international shipping has become difficult to offer in a fair and transparent way. We will continue to monitor global shipping conditions.

For the most complete assortment, product information, promotions, and direct customer support, we recommend shopping on the official NassifMD® Skincare website.

NassifMD® Skincare is also available through select authorized retail partners, including Amazon Pro, Ulta.com, LovelySkin.com & E-cosmetics.

The official website lists authorized retail partners. For product authenticity, current offers, and support, purchase through NassifMD® Skincare or an authorized retailer.

Yes. Customers can sign up for email and text updates to receive special offers, product news, and promotional opportunities.

Standard message and data rates may apply for text messages.

Yes. NassifMD® Radiance Rewards allows customers to earn Skin Perfecting Points that can be redeemed for future savings.

Visit the Radiance Rewards page for current ways to earn, redeem, and participate.

Some products may be available for subscription or auto-delivery. Subscription availability and savings may vary by product.

Check the product page or Manage Subscriptions page for current options.

Yes. The NassifMD® Pro Program offers eligible professionals access to members-only perks. Please visit the Pro Program page for current eligibility and details.

Yes. Please visit the Affiliates page for current information about affiliate and influencer opportunities.

Yes. Gift cards may be available on the website in select denominations. Please check the Gift Cards page for current availability.

Dr. Paul Nassif is a world-renowned facial plastic surgeon known for his expertise in facial aesthetics, skin health, and visible rejuvenation.

NassifMD® Skincare brings that aesthetic perspective into daily skincare designed to support healthy-looking, radiant skin.

You can visit Dr. Nassif’s official plastic surgery website for information about his surgical practice: drpaulnassif.com.

You can visit the NassifMD® MedSpa USA or NassifMD® MedSpa UK websites for treatment information, locations, and booking details.

Skincare and procedures are different. Skincare can help support hydration, tone, texture, firmness, and radiance as part of a consistent daily routine.

For surgical, injectable, laser, or other aesthetic treatment questions, consult a qualified provider.

Please email customercare@drnassifskincare.com and our customer care team will be happy to help.

For the most personalized recommendation, include your skin type, top concerns, current routine, and any known sensitivities.

Include your skin type, top 2-3 concerns, current products, known allergies or sensitivities, whether you are pregnant or nursing, and any recent aesthetic treatments.

The more context you provide, the easier it is for customer care to guide you toward the right routine.