Domestic Shipping 

What are your shipping rates?

All Orders Greater Than $75 = Free Domestic Ground Shipping
All Orders Less Than $75 = $10 Domestic Ground Shipping
2nd Day Air = $20.00
Next Day Air = $30.00

What shipping carriers do you use?
We use all major carriers, and local courier partners.  We will select a carrier based on what will deliver your goods the fastest.

How long will it take to get my order?

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

International Shipping 

What are your shipping rates?

Australia and New Zealand: Shipped via Fedex, received 1-5 days after order is placed  - $24.00
United Kingdom: Shipped via Fedex, received 1-5 days after order is placed - $24.00
Canada: Shipped via Fedex, received 1-5 days after order is placed - $20.00

Please be advised that any order with 15 or more units could be subject to additional shipping charges.

What shipping carriers do you use?
We use all major carriers, and local courier partners.  We will select a carrier based on what will deliver your goods the fastest.

How long will it take to get my order?

It depends on where you are. International orders will take 1-5 business days to arrive. Delivery details will be provided in your confirmation email.

**Please note that all pricing on the site is in US dollars.  Customer is responsible for any duties, charges, or tariffs that may be incurred.

 

Returns

Return Policy.

  • Any product issues must be reported within 14 days of shipping.
  • We will refund the purchase price paid for the item(s) plus any tax paid on the item(s), less any discounts, rebates, credits or refunds already given to you in connection with such products.
  • We cannot accept returns on products that have been heavily used.
  • Original shipping and handling charges are non-refundable (if applicable).
  • Products specified as non-returnable or not for resale cannot be returned.
  • Please allow 14 business days for NassifMD® to receive and process your return.
  • Products must have been purchased directly from www.nassifmdskincare.com. We cannot accept returns of products purchased from other retailers. For returns purchased through these channels, please contact those retailers directly. For HSN returns, please contact 1-800-284-3900.
  • For TVSN returns please visit https://www.itvsn.com.au/apps/page/returns for instructions.

How to Return

Please address returns to:

NassifMD Dermaceuticals™

1201 Taft Street

Rockville, Maryland 20850

Your return will be processed within 2-3 business days of receipt. We will issue a refund to the credit card originally used for the purchase. You will receive an email notification when the credit has been issued. If you have an inquiry, please e-mail us at customerservice@drpaulnassif.com