Shipping and Returns
All Orders Greater Than $75 = Free Domestic Ground Shipping
All Orders Less Than $75 = $10 Domestic Ground Shipping
2nd Day Air = $20.00
Next Day Air = $30.00
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.
Australia and New Zealand USPS First Class International 10-14 days - $24.00
It depends on where you are. International orders will take 10-14 business days to arrive. Delivery details will be provided in your confirmation email.
- Returns are accepted within 30 days of receipt.
- Any product issues must be reported within 14 days of shipping.
- We will refund the purchase price paid for the item(s) plus any tax paid on the item(s), less any discounts, rebates, credits or refunds already given to you in connection with such products.
- We cannot accept returns on products that have been heavily used.
- Original shipping and handling charges are non-refundable (if applicable).
- Products specified as non-returnable or not for resale cannot be returned.
- Please allow 14 business days for NassifMD® to receive and process your return.
- Products must have been purchased directly from www.nassifmdskincare.com. We cannot accept returns of products purchased from other retailers. For returns purchased through these channels, please contact those retailers directly. For HSN returns, please contact 1-800-284-3900.
- For TVSN returns please visit https://www.itvsn.com.au/apps/page/returns for instructions.
How to Return
Should you decide to return an eligible product please email our Customer Care team at firstname.lastname@example.org with the following information.
- A copy of your order
- Order #
- Full name
- Email address
- Phone number
- Reason for return/exchange
Upon receipt, a Return Authorization # (RA#) will be sent to you to include with your return. Please note, the customer is responsible for the cost of shipping. Failure to include this information will delay processing and/or your return will be sent back to you.
Please address returns to:
c/o Custom Back Office Solutions
6050 S Country Club Rd
Tucson, AZ 85706